Svetlana Baikova – UX Researcher

Category: UX/UI Design & Product Design

Wondering what drives user satisfaction? My expertise in conducting in-depth research helps businesses understand their users' needs, behaviors, and pain points. I translate research findings into actionable insights that drive design decisions and enhance product usability.

I specialize in turning user research into actionable insights that shape user-friendly products. My approach ensures that designs are backed by data, leading to improved usability and customer satisfaction.

Technical Skills:
Tools: UserTesting, Lookback, Hotjar
Methods: Surveys, A/B Testing, Usability Testing

Certifications:
Certified UX Researcher, Nielsen Norman Group

Services I Offer:

User Testing & Feedback Gathering
Surveys & Qualitative Research
Personas & User Journey Mapping
Competitive Analysis
Usability Audits
User-Centered Design Insights

Services

User Research & Persona Development

Description: Conduct in-depth user research to gather insights into your target audience’s behaviors, needs, and pain points. We’ll create detailed user personas that inform your product design decisions, ensuring your product resonates with the right audience.

Price: 70.00 €

User Interviews & Contextual Inquiry

Description: Conduct user interviews and contextual inquiry sessions to understand how users interact with your product in real-world settings. We’ll provide qualitative insights and actionable data that can help improve usability and user experience.

Price: 75.00 €

Usability Testing & Task Analysis

Description: Perform usability testing on your product with real users to observe and analyze how effectively they can complete key tasks. We’ll identify usability issues and provide data-driven recommendations to optimize user flows and enhance overall usability.

Price: 80.00 €

Competitive Analysis & Benchmarking

Description: Analyze your competitors' products and benchmark your design against industry standards. We’ll provide insights into competitors’ strengths and weaknesses and offer recommendations for differentiating your product through superior user experience design.

Price: 85.00 €

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